๐Ÿ›ก๏ธ Safe Play First

Responsible Gaming at fb011 ๐Ÿ‡ต๐Ÿ‡ญ

Gaming at fb011 should always be fun, in control, and within your means. We're committed to providing Filipino players with the tools, information, and support needed to keep gambling a healthy form of entertainment โ€” not a source of stress. Here's everything you need to know.

โœ“ Strict 21+ Age Policy
โœ“ Self-Exclusion Available
โœ“ Deposit & Loss Limits
โœ“ 24/7 Support
21+
Age Restriction โ€“ Strictly Enforced by fb011

The fb011 platform is strictly for individuals aged 21 years and above, in accordance with PAGCOR regulations and Philippine gambling law. Age verification is mandatory for all players. If you are under 21, you must not register or use fb011 in any capacity. We enforce this rule without exception and cooperate fully with authorities to prevent underage gambling.

Gaming is Entertainment โ€“
Not a Way to Earn Money

Understanding the right mindset before you play

Let's be honest: a lot of Filipino players come to fb011 with the hope of hitting it big โ€“ and that's totally normal. The thrill of landing a jackpot on your favorite slot, calling bingo first, or watching your sports bet come through is real and exciting. But responsible gaming starts with one important truth: gambling is entertainment, and the house always has a statistical edge.

This doesn't mean you can't win โ€“ plenty of fb011 players do win, sometimes big. But treating gambling as a reliable income source or chasing losses to "get back to even" are the paths that lead to real financial and emotional harm. fb011 wants you to enjoy the excitement without the risks that come from gambling beyond your means.

Think of your gaming budget the way you think of money spent on watching a PBA game at the arena, going to a concert in BGC, or eating out in Cebu City. It's entertainment spending. When you've spent your entertainment budget for the week, you stop โ€“ and you've had a great time regardless of the outcome.

fb011 has built a full suite of responsible gaming tools directly into your account dashboard so that staying in control is easy, quick, and always available. You don't need to call anyone or wait for approval โ€“ you can set your own limits right now.

๐ŸŽฏ The Golden Rules of Safe Play
โœ…Set a budget before you start โ€“ decide how much you're happy to spend before opening any game
โœ…Only play with money you can afford to lose โ€“ never use bill money, rent, or loan funds
โœ…Set a time limit โ€“ use fb011's session timer to keep track of how long you've been playing
โœ…Don't chase losses โ€“ if you've hit your loss limit, stop. There will always be another session
โœ…Balance gaming with other activities โ€“ don't let it crowd out family time, work, or sleep
โœ…Take regular breaks โ€“ step away from the screen every hour at minimum
โœ…Never play when emotional โ€“ avoid gambling when stressed, upset, drunk, or after a big loss

fb011 Responsible Gaming Tools

All tools are accessible directly from your fb011 account dashboard โ€“ no waiting, no paperwork

๐Ÿ’ฐ
Deposit Limits

Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, fb011 will block further deposits until the period resets. Limits take effect immediately and can only be lowered (not raised) within a 24-hour cooling-off period. Perfect for players in Manila, Cebu, or anywhere who want to cap their spending automatically.

๐Ÿ“‰
Loss Limits

Set a maximum amount you're allowed to lose per day, week, or month. When your loss limit is reached, fb011 will prevent further real-money bets until the period resets. This is one of the most effective tools to prevent chasing losses โ€“ a habit that leads to the most serious gambling harms.

โฑ๏ธ
Session Time Limits

Set a maximum session length. When your time is up, fb011 will display a prominent reminder and, if configured, automatically log you out. You can also enable hourly pop-up reality checks that display your session duration and net balance, so you always know where you stand.

๐Ÿ˜ด
Cool-Off Periods

Take a short break from fb011 without closing your account permanently. Cool-off periods are available from 24 hours up to 6 weeks. During a cool-off, your account is suspended for real-money play but remains accessible for reviewing your history and withdrawing any remaining balance.

๐Ÿšซ
Self-Exclusion

For players who feel they need a longer break, fb011 offers self-exclusion periods from 30 days up to permanent exclusion. Self-exclusion requests are processed within 24 hours, cannot be reversed during the elected period, and are flagged in our system to prevent re-registration. This is a serious tool for players who need it.

๐Ÿ“Š
Account Activity Reports

Download a full report of your fb011 gaming activity at any time from your account dashboard. Reports show deposits, withdrawals, game sessions, win/loss summaries, and time spent on Platform. Seeing the numbers clearly is often the first step toward making better decisions about your gambling habits.

โš ๏ธ Warning Signs of Problem Gambling

Knowing the signs early makes all the difference

Problem gambling can affect anyone โ€“ regardless of age, income, or background. In the Philippines, the social nature of gaming culture, easy access to online casinos, and financial pressures can make it harder to recognize when things have gotten out of hand. Here are the warning signs to watch for in yourself or someone you care about:

๐Ÿ’ธ
Gambling with money needed for essentials โ€“ using money set aside for rent, utilities, or family groceries to fund gambling sessions
๐Ÿ”„
Chasing losses โ€“ continuing to play or increasing bet sizes specifically to win back money already lost
๐Ÿคซ
Hiding gambling activity โ€“ being secretive about time or money spent gambling from family members or close friends
๐Ÿ˜ฐ
Feeling anxious or restless when not gambling โ€“ difficulty concentrating on work, school, or family when unable to play
๐Ÿ’ณ
Borrowing money to gamble โ€“ taking loans, using credit cards, or borrowing from family specifically to fund gaming sessions
๐ŸŽฏ
Gambling as a way to cope โ€“ using gambling as the primary way to deal with stress, depression, boredom, or loneliness
๐Ÿ•
Lost track of time while gambling โ€“ regularly spending much more time gaming than originally intended, missing meals or sleep

๐Ÿง  Quick Self-Assessment

Answer these questions honestly. If you answer "Yes" to three or more, consider using fb011's self-exclusion tools and reaching out for support.

1
Have you ever gambled with money that was meant for something else, like bills or food?
2
Do you often think about gambling when you're not playing, or find yourself planning your next session?
3
Have you tried to stop or cut down on gambling and found it difficult?
4
Do you feel restless, irritable, or anxious when you try to stop gambling?
5
Have you lied to family members or friends about how much you gamble or how much you've lost?
6
Have you borrowed money or sold something to have more money to gamble with?
7
Has gambling caused problems in your relationships, work, school, or family life?
8
Do you gamble to escape problems or to relieve feelings of stress, anxiety, or depression?
๐Ÿ“ž If you're concerned: Contact fb011 support via live chat or email to activate self-exclusion immediately. You can also find additional Filipino support resources on this page below.

How to Self-Exclude on fb011

A step-by-step guide to activating self-exclusion on your fb011 account

1
Log in to Your fb011 Account
Visit fb011.co and log in to your Player account using your registered mobile number or email and password.
2
Navigate to Responsible Gaming Settings
Go to your Account Dashboard โ†’ Settings โ†’ Responsible Gaming. All safety tools are grouped here for easy access.
3
Select Self-Exclusion
Click "Self-Exclusion" and choose your exclusion duration: 30 days, 60 days, 90 days, 6 months, 1 year, or Permanent.
4
Confirm Your Decision
You'll be asked to confirm via OTP to your registered mobile number. Read the confirmation notice carefully โ€“ self-exclusion cannot be reversed during the elected period.
5
Exclusion Takes Effect
Your account will be suspended for real-money play within 24 hours. You'll receive a confirmation SMS and email. Any remaining balance may be withdrawn during this window.
6
Contact Support if Needed
If you have difficulty activating self-exclusion or need immediate help, contact fb011's 24/7 live chat support. Our team will process your request right away.
๐Ÿ”’ Important: Once self-exclusion is activated, fb011 will flag your account to prevent re-registration attempts during the exclusion period. We take this seriously. If you attempt to create a new account while self-excluded, it will be immediately closed when identified and any deposits will be returned.

Support Resources for Filipino Players

You don't have to deal with gambling problems alone โ€“ help is available across the Philippines

๐Ÿ›๏ธ
PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation maintains responsible gaming programs for Filipino players. PAGCOR's responsible gaming framework sets the standards that fb011 follows and operates under.

pagcor.ph โ€” Responsible Gaming section
๐Ÿง 
NCMH Crisis Hotline

The National Center for Mental Health (NCMH) provides free mental health support to Filipinos, including those experiencing stress related to gambling. Their crisis hotline is staffed 24/7 with Filipino-speaking counselors.

NCMH Hotline: 1553 (free call)
๐Ÿ’ฌ
fb011 Support Team

Our 24/7 live support team includes trained staff who can activate responsible gaming tools on your behalf, assist with self-exclusion requests, and point you toward the right resources โ€“ no judgment, just help.

Live chat available after login ยท [email protected]

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง For Parents & Guardians in the Philippines

If you share a device with minors in your household in Manila, Cebu, Davao, or anywhere in the Philippines, here's what fb011 recommends to prevent underage access:

  • Log out of fb011 after every session โ€“ never leave your account open on a shared device or family tablet;
  • Use a strong, unique password that minors in the household cannot guess, and enable Two-Factor Authentication (2FA) on your fb011 account;
  • Never share your OTP with anyone, including other adults in the household who may inadvertently pass it to a minor;
  • Consider using parental control software on shared devices to restrict access to gambling websites during hours when minors are using the device;
  • Store financial information securely โ€“ ensure GCash PINs, banking apps, and payment credentials that could fund a gambling account are protected.

fb011 takes underage gambling extremely seriously. If you suspect a minor has accessed the platform, contact our support team immediately for an urgent account review.

๐Ÿ”ž
21+ ONLY

fb011 is strictly restricted to adults aged 21 years and above. No exceptions. This is a legal requirement under PAGCOR regulations and Philippine gambling law. Age verification is required for all withdrawal-eligible accounts.

๐ŸŽฎ Play Smart. Play Safe. Play fb011.

fb011 is built for Filipino players who want great gaming within healthy limits. Create your account, set your limits from day one, and enjoy the Philippines' most trusted online casino โ€“ responsibly. Must be 21+.

๐Ÿ”ž Strictly 21+ only. Gambling involves financial risk. If you feel you have a gambling problem, use our self-exclusion tools or contact support.